Privacy Policy

Who we are

Our website address is: https://lesgratapes.fr.

What We Collect and Receive


In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:
Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Google Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.
Create an account — when you sign up for and open an account on our forum, or create a booking, or sign up for content or offers, we may ask you to provide us with information such as your name, email address and details about yourself. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for.

Comments, Messages and confidentiality

When you visit our Website and leave comments on the site or you send us a message we collect the data shown or shared with us in the comments or communication form. We also store the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

A cookie is a small file placed on the hard drive of your computer or other device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for few weeks, one year or longer.

If you visit our landing page, we will set temporary cookies to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Please refer to our cookie policy for more detailed information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

We process and store personal data of you as long as necessary to provide you with the services or the period necessary or legally required by laws or regulations we are subject to. 

For users that register on our website, for instance when making a reservation, we also store the personal information they provide in their user profile/ booking forms. 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, or made a booking you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We use third party services to improve the user experience and improve our services. We also use services for webhosting, booking and payment processing. Visitor comments may be checked through an automated spam detection service. Depending on the checkout process you choose we may share your data with external payments providers, such as Paypal or Stripe

We use Google Analytics to measure the effectiveness of our Website. The lawful basis for this is explicit consent. Google Analytics uses Java Script trackers embedded in the code of our Websites and can place Cookies on your device. If you want to opt-out of any tracking related to Google analytics you may also consider using one of Google’s available opt-outs: https://tools.google.com/dlpage/gaoptout/

Changes of the Privacy Policy

Should individual parts of this Privacy Policy be invalid, this shall not affect the validity of the rest of the Privacy Policy. The invalid part of this Privacy Policy shall be replaced in such a way that it comes as close as possible to the economically intended purpose of the invalid part.

This privacy Policy was last updated on June 28, 2021. 

Laws and places applicable

This privacy policy is subject to French law, unless the law of another country is mandatory. 

Contact

You can contact us by email: contact@lesgratapes.fr

Controller: Gîte Les Grata Pes. Le Villages, 31110 Cirès, France

 

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