Who we are
Our website address is: https://lesgratapes.fr.
What We Collect and Receive
In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:
Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Google Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
Comments, Messages and confidentiality
When you visit our Website and leave comments on the site or you send us a message we collect the data shown or shared with us in the comments or communication form. We also store the visitor’s IP address and browser user agent string to help spam detection.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
We process and store personal data of you as long as necessary to provide you with the services or the period necessary or legally required by laws or regulations we are subject to.
For users that register on our website, for instance when making a reservation, we also store the personal information they provide in their user profile/ booking forms.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, or made a booking you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
We use third party services to improve the user experience and improve our services. We also use services for webhosting, booking and payment processing. Visitor comments may be checked through an automated spam detection service. Depending on the checkout process you choose we may share your data with external payments providers, such as Paypal or Stripe.
We use Google Analytics to measure the effectiveness of our Website. The lawful basis for this is explicit consent. Google Analytics uses Java Script trackers embedded in the code of our Websites and can place Cookies on your device. If you want to opt-out of any tracking related to Google analytics you may also consider using one of Google’s available opt-outs: https://tools.google.com/dlpage/gaoptout/
Laws and places applicable
You can contact us by email: firstname.lastname@example.org
Controller: Gîte Les Grata Pes. Le Villages, 31110 Cirès, France